BENCHMARKING

Regulatory strategies must be oriented to encourage the performance improvement of public service providers. Benchmarking allows to define the level of efficiency of the companies, providing useful information to their employees, investors, users and regulators. In order to evaluate performance and establish objectives for productivity improvements, a comparison with other companies with similar characteristics is generally carried out. Benchmarking is a tool that allows the definition and calculation of performance, cost and financial indicators to evaluate the relative efficiency of the company. Quantum, based on the experience acquired in diverse companies in Latin America, offers public service providers and regulators the Benchmarking analysis based on econometric studies to determine efficient Operating Costs.